A: Yes, the U60 speaker is completely plug-and-play. It requires no drivers or software installation. Simply connect the speaker to your computer’s USB port, and it will automatically start working.
Q: Which devices is the U60 compatible with?
A: The U60 speaker is compatible with most devices that have a USB port, including Windows PCs, MacBooks, laptops, desktops, and other devices that support USB audio output.
Q: How is the speaker powered, and how is audio transmitted?
A: The U60 speaker is powered through a USB connection, which also transmits the audio signal. No additional power supply or 3.5mm AUX cable is required.
Q: How do I troubleshoot if there’s no sound from the speaker?
A: If you experience no sound, ensure the U60 is securely connected to the USB port. Check your computer’s audio settings to make sure the U60 speaker is selected as the default output device. Also, turn up the volume with the scroll wheel on the speaker and make sure your system volume is not muted.
Q: Does the U60 need a separate power adapter?
A: No, the U60 is USB-powered and does not require any external power adapter. It runs directly off your computer’s USB port.
Q: Does the U60 work with a Mac mini?
A: Yes. The U60 is plug-and-play on macOS. Connect it to a USB port on your Mac mini, open System Settings > Sound and select “USB Speaker” as both the output and the input device.
Q: Can I use the U60 for Zoom or Microsoft Teams calls?
A: Yes. The U60 shows up on your computer as a standard USB audio device called “USB Speaker”, with both a speaker and an omni-directional microphone. In the Zoom or Teams audio settings, choose “USB Speaker” as the speaker and the microphone.
Q: Which USB port should I use?
A: Plug the U60 into a USB 3.0 port if your computer has one. A USB 3.0 port supplies more stable power, which helps avoid disconnections.
Q: What is in the box?
A: The U60 computer speaker, a USB cable and a user manual.
Q: How long is the warranty?
A: The U60 is covered by a 12-month product and labour warranty from the date of original purchase. For warranty or technical support questions, email support@mookiz.com.
Q: How is the U60 different from the D70 and D55?
A: The U60 is the desk speaker: it runs on USB power with no battery, has an omni-directional mic with echo reduction for calls and AI voice dictation, and offers Bass Boost and Vocal Boost EQ. The D70 is a wearable Bluetooth speaker and the D55 is a pair of magnetic Bluetooth speakers. See the full comparison at mookiz.com/compare.
